How Can We Help You?

Get in touch with our support team through your preferred channel

Telegram

Join our Telegram channel for fast responses

Open Telegram

@linglangapp

LINE

Message us on LINE for quick support

Open LINE

@linglangapp

Email

Send us a detailed message and we'll get back to you

Send Email

support@linglangapp.com

Frequently Asked Questions

How do I reset my password?

Click "Forgot Password" on the login page and follow the instructions sent to your email.

How do I upgrade to Premium?

Click your account icon and select "Upgrade" to see our pricing plans and payment options.

Can I cancel my subscription anytime?

Yes, you can cancel your premium subscription at any time through your account settings.

How do I report a bug or suggest a feature?

Use any of our contact methods above to report bugs or suggest new features. We love hearing from you!

Does my progress save automatically?

Yes. Once you're logged in, your quiz, matching, and vocabulary progress is saved automatically and synced to your account.

Which languages can I learn?

We currently offer full learning tracks for over 25 languages, including Thai, Japanese, French, Spanish, and Korean. More are added regularly.

Can I use Ling Lang on my phone?

Absolutely. Ling Lang is fully responsive and works great on both mobile and desktop browsers, with no app download required.

How are levels 2 and 3 unlocked?

Levels 2 and 3 require a Premium membership. You can purchase it anytime from the Upgrade page in your account menu.

How do I change the language I'm learning?

Open the language menu in the header, pick a new language, and your games, vocabulary, and progress will switch to it right away.

What payment methods do you accept?

We accept card, PayPal, and international bank transfers via WISE. All payments are processed securely.

Is there a free trial available?

Yes! Level 1 is completely free for all languages. You only need Premium to unlock Levels 2 and 3.

Can I use Ling Lang offline?

Some features like vocabulary and flashcards work offline once loaded. Games and progress syncing require an internet connection.

How do I contact support directly?

You can reach us through Telegram, LINE, or email using the contact cards above. We typically respond within 24 hours during business days.

We typically respond within 24 hours during business days.